Privacy Policy

Privacy Policy

Last updated: December 28, 2024

This Privacy Policy describes how Kiyoskin (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from kiyoskin.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Contact details including your name, address, phone number, and email.

  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.

  • Account information including your username, password, security questions, and other information used for account security purposes.

  • Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect about Your Usage

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including:

  • Device information

  • Browser information

  • Information about your network connection

  • Your IP address

  • Other information regarding your interaction with the Services

Information We Obtain from Third Parties

We may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

  • Companies who support our Site and Services, such as Shopify.

  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested.

When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Also, see the section below, Third Party Websites and Links.

How We Use Your Personal Information

Providing Products and Services

We use your personal information to provide you with the Services in order to perform our contract with you, including:

  • Processing your payments

  • Fulfilling your orders

  • Sending notifications related to your account, purchases, returns, exchanges, or other transactions

  • Creating, maintaining, and managing your account

  • Arranging for shipping and facilitating returns or exchanges

  • Enabling Shopify to match your account with other Shopify services you may choose to use (processed as set forth in Shopify’s Privacy Policy and Consumer Privacy Policy)

Marketing and Advertising

We may use your personal information for marketing and promotional purposes, such as:

  • Sending marketing, advertising, and promotional communications via email, text message, or postal mail

  • Showing you advertisements for products or services tailored to your preferences

Security and Fraud Prevention

We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe.

Communicating with You and Service Improvement

We use your personal information to:

  • Provide customer support

  • Improve our Services

Cookies

We use Cookies on our Site to:

  • Power and improve our Site and Services (e.g., remember your actions and preferences)

  • Run analytics and better understand user interactions

For more details, see Shopify’s Cookie Policy.

How We Disclose Personal Information

We may disclose your personal information in certain circumstances, such as:

  • To vendors or third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).

  • To business and marketing partners to provide services and advertise to you.

  • With your consent, when you direct us to disclose certain information.

  • With our affiliates or within our corporate group to run a successful business.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from children.

Security and Retention of Your Information

We take reasonable measures to secure your personal information but cannot guarantee "perfect security."

Your Rights

Depending on where you live, you may have rights such as:

  • Access/Know: Request access to personal information we hold.

  • Delete: Request deletion of your personal information.

  • Correct: Request corrections to inaccurate information.

  • Portability: Request a copy of your personal information.

International Users

We may transfer your personal information outside your country of residence, relying on recognized transfer mechanisms like the European Commission’s Standard Contractual Clauses.

Contact

For questions or to exercise your rights, please contact us:

Trade name: DEVOTA CLUB LTD - Puffy Hug
Phone number: +90 539 696 6079
Email: destek@puffyhug.com.tr
Physical address: 24-26 Arcadia Avenue, London, N3 2JU, UNITED KINGDOM
Trade number: 16099400